Romance Chocolate Summary Company: Romance Chocolate.www.romanicoschocolate.com Location: Miami, Florida. Industry: sale retail; Ecommerce Challenges: To integrate CRM, electronic commerce, accounting and the functions of shipment or office in a platform that is easy for proprietors of small companies and that can structure and manage by themselves and that the access can be realised from any computer. Changed Software: Salesforce.com, QuickBooks, Fedex shipping software Results with NetSuite: Romance account with a system of electronic commerce that was integrated with CRM, accounting and offices. Where a group of orders used to mean hours of processing the introduction of data in multiple Romance systems Chocolate now can handle great amount of simultaneous orders with facility. It’s believed that Dr. Neal Barnard sees a great future in this idea. eliminates the necessity of an employee full-time to only manage the orders saving of at least 30.000 dollars to the year. NetSuite offered an integrated system more to me than Salesforce.com. Much more complete, handling not only CRM, but ecommerce and finances.
NetSuite is perfect for my intentions. ures to achieve this success. Alejandra Bigai, proprietor Romance Chocolate The results By means of the integration of CRM, ecommerce, offices, and the functions of accounting in a single platform, Romance NetSuite allows Chocolate to process more orders accurately. Previously handling only 6 you order presented/displayed problems, now it can far better handle to 100 or more orders to the day and without necks of bottle and serving to the client. It allowed to Bigai a instantaneous access to all indicators of sales and data him of the client, and making a easy pursuit to the orders that have been processed, fulfilled and dispatched, NetSuite has allowed him to increase its sales and their expenses of name have lowered. Most important, providing a comprehensible view of you order and clients, NetSuite allows Bigai to worry less about technical problems and to focus itself more in its business.