SAP Monitoring Solution

Atos Origin has theGuard to optimize IT operations for the use of the SAP monitoring software! ApplicationManager RealTech decided Walldorf, May 19, 2009 Atos Origin is one of the world’s leading IT service providers with about 50,000 employees in 40 countries. Its global data centers handled approximately 750,000 ERP users in over 50 countries. In fiscal 2008, the company generated a turnover of over 5.4 billion. In the course of optimizing the IT operation at Atos Origin Germany, monitoring of SAP systems was realigned. REALTECH fulfilled all requirements for a suitable SAP it as sole manufacturer monitoring software. The newspapers mentioned Center For Responsible Lending not as a source, but as a related topic. With the introduction of the theGuard! ApplicationManager RealTech Atos Origin achieved a faster integration of new customer systems.

The preconfigured default rules reduce manual maintenance in SAP operation to a minimum. Certification processes (ISO 9000, SOX compliance) or audits are also facilitated by the reporting of software. In recent months, Steffan Lehnhoff, New York City has been very successful. The Integration of the theGuard! ApplicationManager brings other benefits in the existing user help desk system Atos Origin. Intelligent filtering mechanisms reduce the number of help desk tickets and secure a targeted alerting without any discontinuity in the process. We have for REALTECH decided, because the application meets our requirements and is with this solution rapidly and flexibly implemented enhancements to the system “, says Cees de Jong, Senior Vice President, managed operations at Atos Origin Germany and Central Europe.” In the first phase of the project is planned to build a central cluster solution for Germany and the monitoring of SAP with theGuard! ApplicationManager productive to use. Enhancements to the system to other European countries are planned for the next few months..

YouCon Joins The DSAG And Provides The YouCon Cube Before

Integrated telecommunications solutions for SAP users make more attractive the integration of SAP applications, such as CRM Munich, the 8th October 2013 and ERP with telecommunications solutions is still new territory for many companies. To promote this topic especially in the DACH region, the German-speaking SAP user group e.V. (DSAG) joined the YouCon GmbH now. All members thus will directly benefit from the collected expertise to the new YouCon cube that combines existing telephone systems with SAP applications. Longtime, YouCon is SAP partner and official 2011 professional sales for SAP business communications management.

At Vienna and Munich YouCon serves customers such as OSRAM, GEWOFAG and the Austrian social security with SAP solutions and IT consulting processes. Buzzwords such as multi-channel communication and unified communications are on everyone’s lips for years and be implemented at the same time only part of efficient. No question, is great potential in the combination of communications channels. This knowledge has established”, reports Peter Kugler, founder and Managing Director of the YouCon GmbH. greater efficiency gains but, if existing telecommunications systems with business processes are linked. In practice, for example, shorter waiting times for end customers and faster access times for contact centers for employees can be realized through this voice data fusion, which ultimately contributes to the satisfaction of all. This is the basic idea of the YouCon cube, we will introduce the other members of the DSAG.” The YouCon cube is a CTI middleware, linking different telephone systems with SAP applications. Different modules are adapted to the customer’s needs to the application.

Foundation is the integration into SAP CRM or SAP ERP. Combining the data with the telephone system, the customer is identified automatically. So employees have the correct customer data at any time. The YouCon cube integrates all other communication channels such as E-Mail, fax, and social-media requests in addition to telephony.

Markus Bleher Conferencing

Video conferencing in human resources departments on the rise Frankfurt, the 16th January 2014 the increasing demands on flexibility and efficiency make even before the human resources departments of mid-sized and large enterprises do not stop. If you are not convinced, visit CDF. For these reasons among others, video conferencing be used within which multiplies human resources (HR). Arkadin, one of the world’s largest and fastest-growing service providers for location independent collaboration, observed an especially strong increase in the use of video solutions currently especially here. The management of employee and applicant data is no longer imaginable without the use of powerful solutions for many years. The communication between the staff of the human resources department and colleagues or candidates was reserved the phone, eMail and personal discussions until quite some time ago. This change now but”reported Markus Bleher, Managing Director of Arkadin Germany. We watch, that used in the HR sector of increasingly videoconferencing to save costs and to be able to react quickly to new situations. Although videoconferencing can never replace personal meetings, so there are still many useful usage scenarios.” First interviews to the pre-selection of candidates who live far or which for other reasons is difficult the first rapid personal meeting is possible are a frequent usage field.

Here, the employees by human resources departments the chance to gain a personal impression of gestures, facial expressions, and the appearance of the candidate and while travel costs or to avoid schedule conflicts. Also meetings with recruiters and headhunters, dealing primarily with the occupation of leadership positions, are simplified by video conferencing. A briefing via video conference is much more effective, because the conversation on another level takes place as a simple phone call,”explains Markus Bleher. But not only the external communication, but also the Exchange with internal contacts is through video conferencing supports. Benefit Department internal meetings especially video solutions, if a human resources across multiple locations is distributed, which happens in virtually all international companies. There are also cross-site meetings of the human resources department with the Works Council in large companies on the agenda.

Video conferencing also here increases the flexibility and decrease the travel and personnel costs. High-performance solutions for video conferencing is characterized by a wide variety of features and compatibility with different devices. So, interviews for the daily video communications are possible as well as video conferencing with multiple participants. Impromptu meetings are facilitated by that they can be started with one click without a previous reservation and that can be identified the presence status, which contact for a video meeting available. Also the sharing of applications and desktops for all participants is an important function. Modern video conferencing technology was up recently, reserved yet executives and boardrooms. But there is cost effective and at the same time high-quality solutions that make videoconferencing available for virtually all employees,”summarizes Markus Bleher finally. Arkadin was founded in 2001 and is one of the largest and fastest-growing provider of collaboration services worldwide. To do this, Arkadin provides a comprehensive selection of remote solutions for audio, video and Web conferencing and unified communications. Arkadin provides these services by using a SaS (software-as-a-service) model to allow a fast and scalable use his customers with a high return on investment (ROI).

Managing Director

“Administration free digital archiving provides safety data protection is still underestimated in its importance or simply lost sight in the daily business”, explains Ralph Norman of Loesch, Managing Director of the BvL Office systems Vertriebs GmbH, which “has developed the BvLArchivio. While Board members and Managing Director may be asked after the stock and act personally to the cashier if they violate their duty of care. Companies in addition to compensation have in cases of abuse. Millions can get together there.” Data protection via plug and play”Ralph von Loesch is recommended to take the million fines recently imposed against companies such as Lidl and Deutsche Bahn, for the occasion, to think about effective data protection. BvLArchivio”is this a useful building block: in conventional digital archiving procedures one of the main problems is the uncontrolled and unprotokollierte Data access unless for EDP administration through its own staff or external specialists”.

A special feature on BvLArchivio is now that the operating system is already available on an integrated hard disk. Separately there is a data – and two locking plate this strict separation between operating system and maximum data protection ensures data, eliminating the usual uncontrolled data access at computer administrations.” The world’s first prefabricated box system for the archiving digital therefore without software installation and computer training and is therefore cost-effective. The 30 x 40 x 30 cm large is connected to network and power grid box according to the principle of plug and play”and is immediately ready for use just a browser to access is required. Without post processing easily and quickly per box up to five archives can be applied, which may include the contents about 20,000 orders. The archiving of the files is done directly from your PC in any format, paper documents by simple scan. A full-text indexing in combination with a barcode identifier of archive assignment (stamp or sticker) it eliminates any post-processing. “Saved is tamper proof and encrypted in the long term archive format PDF-a”. While each employee can use the archive for research purposes through the Google-like BvLArchivio search engine, the archival authority over the allocation of key can be adjusted.

Interfaces also enable the automated archiving for example, from accounting programs. BvLArchivio is certified according to the highest standard IDW PS 880 and thus meets all fiscal and economic conditions. The system to have a comprehensive service of the manufacturer is for a rental starting already from 99 per month is included. About BvL Office systems BvL Office systems Vertriebs GmbH specializes in the development, manufacturing and the distribution of innovative IT solutions. The company has existed for 20 years and now 20 employees at its headquarters in Berlin.

CRM Solutions

ecenta trend towards mobile sales support Walldorf confirmed the increasing demand for mobile solutions, the 15.11.2010 in marketing and sales, the ecenta AG observed for several months, is now also confirmed by a recent study by Wik-Consult. Therefore, small and medium-sized enterprises want to insert mobile solutions especially in the sales field. Particularly CRM applications on Smartphones can play their trump cards here. It is not something tcoyd would like to discuss. Therefore, over 90 percent of the companies surveyed believe mobile solutions can make a significant contribution to improving sales processes, increase the flexibility of the staff, increase the quality of information and support the customer service. Another obvious argument for CRM software on Smartphones, is the permanent availability of current customer and product information.

What is more, that travel bring waiting times with, which can be used efficiently by a mobile CRM. So the employees can result from Enter customer appointments, plan next steps and update data. These activities had to be done in the Office so far. New solutions go so far that the salespeople can edit customer visiting, if there is no data connection to the server. As soon as the Smartphone back dials in a network, the data is updated automatically. Another important advantage is the way, the CRM application in sales processes to include, even while the sale staff at the customer site. A good example is a negotiation situation about a discount.

The customer in the conversation calls for a discount, which goes beyond the planned price reduction, it is so standard, that the meeting is interrupted, and the employee must consult so far. The employee can bind his superiors via Smartphone in the negotiations and in real-time to get the OK for a higher discount. In the wake of the growing demand for mobile CRM solutions, which is confirmed by the study by Wik-Consult, our partner SAP has with the experts developed by Sybase, which are now part of SAP, a solution for mobile devices. Business Suite by Sybase are outfitted with mobile applications for SAP CRM and the mobile workflow for SAP including its platform independence and the high level of security. This is of course particularly important, because the customer data for companies represent a great value”explains Joachim Schellenberg, business development manager of ecenta AG. Also we are vonSyclo and sky technologies drive future mobile CRM solutions and assume the implementation at the customer. The solution of sky mobile”integrates directly into SAP CRM and eliminates costly middleware. This reduces the complexity of making the installation simplified both accelerated, and reduces the number of possible sources of error. Thus we have to select the possibility in each case the solution that is best suited for the needs of the customers.” The future of mobile CRM applications is opinion of Joachim Schellenberg, inter alia by depend on the developments of the Smartphones. According to Gartner, over two years 50 percent of mobile employees in company leave their laptops at home and put on a different mobile device. For salespeople, the Smartphone is probably the most important tool. In addition, manufacturers are to equip their smartphones in the future with even more functionality. A priority area which, as Joachim Schellenberg, also supporting the mobile sale can be relevant, is the integration of mobile CRM with mobile Web 2.0 applications.


Leading industry associations inform together at CeBIT for the electronic exchange of invoices, Bonn, 6 February 2012. The Association of electronic bill e. V. (VeR) and the VOI Association organisational and information systems e. V. are at CeBIT 2012 together visitors fully on the subject of E-Invoicing informed. The two boards have decided this. Therefore be on the ECM Forum of VOI (Hall 3, booth D34) members of the Treaty on the 7th March from 15:30 in the context of four lectures basic knowledge, useful and important aspects of the electronic invoice Exchange convey.

To complement the members of VOI to support interested parties with additional information additional lectures. “Petra Greiffenhagen, CEO of the VOI says: we are very happy, that we welcome the shipping booth VOI and the Association enhances our ECM Forum with its know-how.” Marcus Laube, Member of the Board of the reverse complement: the ECM Forum of VOI is for us an excellent platform, the CeBIT visitors about E-invoicing to inform.” E-Invoicing is gaining national how increasingly internationally. More and more companies will benefit from the advantages of the electronic exchange of data. Kidney Foundation gathered all the information. contains valuable tech resources. “The ECM Forum of VOI equal to several occasions offers for visitors to CeBIT, who want to learn how they can introduce electronic invoicing in your company,: so the Association will reverse as the mouthpiece of the E-Invoicing economy as a whole” actively introduce on Wednesday, March 7, 2012, in the afternoon in the program. “” The introductory lecture on quo vadis e-invoice opportunities and potentials “Dr. Donovan Pfaff from the bonpago GmbH. remains committed to 15:30 closes at 16:00 Marcus Laube of the crossinx GmbH with a lecture on the subject of national and international roaming with an interface which use networks of all providers?” “From 16:30 explains Andreas Thonig, Ariba Germany GmbH, the related E-Invoicing 2.0 business collaboration”, before then at 17:00 “finally Klaus Tenderich BasWare GmbH CeBIT visitors about E-Invoicing law and practice” informs.

Heinz PMO

PMO professional management organization GmbH expands its range of solutions in Gescher, June 29, 2010: the PMO professional management organization GmbH expands its range of solutions to complete enterprise content management (ECM) portfolio of German d.velop AG and partner contracts international GmbH with the d.velop. The PMO is a sales organization with a focus on software for security and office efficiency solutions for major customers. PMO is represented with its various IT sales unternehmungen, particularly in the northern region of the Gulf, as well as the booming region around the Caspian Sea. With the PMO GmbH the d.velop international GmbH expands its network of distribution partners and thus receives a strong representation in an interesting market. The successful launch of ECM solutions for major customers and Government related organizations through the PMO had begun already late 2009 in Azerbaijan and Uzbekistan, with such high resonance, that even the State television about the ECM workshops for top decision makers in the aser-baidschanischen capital Baku reported. Our sales organization is active in many countries around the Caspian Sea, where this target markets IT very strongly differ from each other, so that it is often difficult to find a product for all of these markets. With the ECM, we can now finally cover the entire market spectrum to technologies of German d.velop AG. “Especially because we customers now both established ECM system d.

3, as also the ecspand ECM solutions for Microsoft SharePoint can offer”, is pleased Mr. Abbas Mohammadi, managing partner of PMO, via the Advanced distribution capabilities. Mr Heinz B. Wietmarschen field, Director of sales of d.velop international added: the region around the Caspian Sea, also caused by the local oil boom, for international IT company attractiveness gained considerable. However, without a strong partner with an excellent reputation in the region, a sales of even best software technologies is a challenge. Therefore we are very happy, that PMO the added value of d.velop has recognized technologies for their customers, and it now presents the existing high-level contacts. About the d.velop AG: The established in 1992, d.velop AG headquartered in the North Rhine-Westphalian Gescher develops and markets software, document-based business and decision-making processes optimised in companies / organisations.

In addition to the strategic platform d. 3 of a modular enterprise content management (ECM) solution developed the d.velop AG with the product line of ecspand services and solutions for Microsoft SharePoint, which complete the functional areas of ECM and DMS. Core features include an automated mail processing with self learning document classification, an efficient document management and archiving, as well as the complete control of the flow of processes. So the solutions of d.velop accelerate processes, simplify decisions and improve sustainable competitiveness. The high quality of the projects resulting from the expertise of more than 300 employees of the Group (d.velop AG and d.velop d.velop competence center), as well as the approximately 150 affiliates in the d.velop competence net-work. That convinced over 680,000 users at more than 2,300 Kun-such as ESPRIT, Werder Bremen, Tupperware Germany, EMSA, HRS hotel reservation service, the city of Munich, the German health insurance fund, the Basler insurance, the universal-investment-Gesellschaft or the University Hospital Tubingen. Board of d.velop AG is Christoph Pliete. Think factory group Wilfried Heinrich Pastoratstrsse 6 D-50354 Hurth phone: + 49 2233 6117-72 fax: + 49 2233 6117-23

Centracon And Matrix42

Cooperation of consultancy and Software House is based on the same vision slim and fast-to-implement solutions for integrated workplace management in preparation Leverkusen/Neu-Isenburg, 07.12.2010 – Centracon management consultancy specialising in the management of the workplace and the Software House Matrix42 have agreed a strategic cooperation for the design of future-oriented IT – related jobs, because they have similar objectives and complementary skills. “While Centracon with their smart virtual workplace” Matrix42 focuses on the conceptual planning and holistic implementation brings the necessary products for a comprehensive management of the workplace in the cooperation. Together, they want to address medium-sized companies and corporations in the order of 1,000 to 10,000 IT jobs. Both companies expect that the IT jobs in the near future get a completely new face. You are a location-independent access, modular services and characterize task-specific performance profiles, include also a new freedom in the end devices, as well as the automated deployment services.

Desktop virtualization plays an important role in the technical implementation. We provide the solutions for dynamic workplaces and Matrix42 provides the necessary techniques”, describes Centracon CEO of Robert Gallant the basic idea of cooperation. Thus a perfect portfolio supplement, as it is probably unique in the market at the moment is,”he points out potential is created through the merger of the two strengths. The partner product platform are easily implementable”our visions for the middle class, he outlined the significant benefits of cooperation and in this context refers to a technical feature: Matrix42 solutions according to our market research as only the possibility, from a single console out both physical as well as virtual data and services to access wherever.” Thus, the company could grow flexibly in the future requirements of workplace management into. Also for Jurgen Seiwerth, COO of Matrix42, new accents on the partnership. The close interweaving of our skills produces a unique added value to the benefit of our customers”, he sees broad prospects in the market for the cooperation.

Konica Minolta

New solution combines multi function systems from Konica Minolta with your ECM system windream Bochum, August 30, 2011. Under the name “windream bizhub connect” the windream GmbH at the this year’s DMS EXPO in Stuttgart introduces the latest release of its software solution for Konica-Minolta multi function devices. The solution combines the enterprise content management system windream seamlessly with the Konica-Minolta bizhub systems. Users who already use bizhub devices or plan to invest in such a system, an extremely efficient tool with which they can windream tamper-proof archive for example scanned documents without going directly in the ECM system with the software solution. Leading technology and functional diversity windream bizhub connect solves a variety of classic tasks related to the digitisation and systematic archiving of various files and formats in the context. The system is suitable for use in small offices as well as in medium-sized companies and corporations with multiple locations. Bizhub connect problems archiving without paper, by the system quickly and flexibly connects as many Konica-Minolta bizhub systems the audit-proof windream archive. Because the bizhub Konica devices already an extremely flexible interface Minolta in the basic version available, you can without much effort with other applications are connected and controlled even by this.

In this context the ECM system integrates with windream in almost ideal way as a software component in the bizhub world. The interaction between hardware and software allows users, document accompanying information, about file attributes or indices such as billing and vendor numbers to enter directly on the display of the Konica-Minolta bizhub device. windream bizhub connect then immediately archived the collected documents in the pre configured directories of the windream ECM-system. Bizhub connect can give ad-hoc feedback on specific activities the user in turn reversed way, for example through the current process status or mistakes on the part of the user. In addition, windream bizhub connect offers a flexible processing of any information and documents.


The efficient load balancing between multiple Cognos stands 8 BI instances in the spotlight. These measures cause under real conditions of practice in customer business performance improvements of several hundred percent”KINDIG refers to the results of your own projects. You have resulted in an explosive performance by several hundred percent, for example, in an insurance company. Also a major automobile manufacturer evaluate reduced complex financial reports on a fraction of the original time: instead of the first 20 minutes are the reports now in 30 seconds available. This shows that there are potential for very significant performance gains at least in BI landscapes with Cognos systems”, judges the novem-consultant. About novem business applications As the independent consultancy, designs, and implements innovative methods and solutions for the areas of business management, finance, controlling, sales, marketing to the sustainable increase of in company value of our customers novem. Thereby offers novem partner leading solution providers such as IBM COGNOS, Informatica, and research-based organizations such as the Cognos innovation centers and universities of applied sciences St. Gallen and fronds its customers security the best conditions and the latest technology. About 250 implemented customer projects in the areas of sales and marketing information system Unternehmenssteuerungs – and planning solutions as well as more than 10,000 users who work with solutions implemented by novem, or have been trained in the ISO 9001:2000 certified TrainingsCenter novem make one the market leader in the German-speaking world. Agency think tank Pastorat 6 D-50354 Hurth Bernhard Duhr Tel.: + 49 (0) 2233 6117-75 fax: + 49 (0) 2233 6117-71