With active listening we created a climate of confidence and receptivity, and most important, we perceived the needs of the client. In order to realise active listening correctly we must: 1. – To be conscious of the other, to concentrate themselves in the message and the gestures. 2. – To kindly watch at the eyes of the client, making clear that him listening. 3. – To observe and to interrogate the meaning of the words that are saying to us. 4.
– To support verbally, without interrupting the speech of the client, with expressions like: if, already, clearly, already I see 5. – To ask to animate the communication. An interesting question demonstrates that we are listening. For more specific information, check out Kidney Foundation. 6. – To detect the words and ideas keys and to write down them. 7.
– To feed back in summary, that is to say, to summarize with our words the main ideas of the message of the client. On the other hand, we must avoid the damages, the filters, the emotional alteration and the physical barriers. Chapter 5: Inquiry of the needs of the client the gestures of the client In all process of communication we have to have present that 70% of the communication are corporal, 20% of the communication come marked by the tone from the voice and only a 10% by the words or the content. Due to it, we must give a great importance to him to the gestures that our interlocutor realises. Next you will find a series gestures and which is its meaning: Annoyance: blow on the table, to aim with the finger, to close the fists strongly. Defense: arms or legs cruzados. Distrust: to watch towards a side, to touch the ear. Nervousness: to clear one’s throat, to cover the mouth when speaking. Decision: to incline on the table, hands on the hip. Concentration: to support expensive on the extended forefinger, to touch the chin.
League of Heroes – browser-based multiplayer online role-playing game is absolutely free and open to all. This is a game that unites people looking fabulous adventure. This is a game in which everyone can be a Hero. From the History of the World Peace Ledraka, as all know, is flat, being located on a piece of the shell of a Dragon-Grandparent. All known zemleopisaniya argue that it consists of a single land on all sides, except the South, washed circuitous sea. In the south of land goes to the roots of his fragile wetlands moisture, and that for them – no one knows.
Description Enter a world of peace Ledrak, you will find: – a complete fantasy world with its own geography and related, based on game events of history – a unique system of fighting based on an intuitive and pleasantly recognizable game – two sets of character development: economic and military – to achieve permit Success in those areas that are most close to you – a lot of guilds, professions, and interesting classes, quests, tournaments, events, and much more – something that will make your new life exciting and memorable. Features – A huge game world – Great Resources of diversity and broad crafting system – A great number of interesting and diverse quests – Tournaments, Marathons, mazes, monsters, PvP; – Clans, forts, castles – Mysterious bogs and ruins – A large number of things which you can select an individual version of the "swing"; Battle Combat system is as follows: You and your opponent put up a fight one of his followers. Victorious sequence causes damage to the opponent. Also, if your character has a nonzero magic attack, then there is a chance to deal an additional blow to the enemy. The battle continues as long as fighting does not end or health, or followers, or one of the participants did not lose a timeout.
Additional information in the Internet game since 2004. Standing in the online game players 800-1000 The game does not require a subscription fee or mandatory installation of special software. The game has a "Guest login". Site: Encyclopedia League Heroes: The Conclusion An article about the game does not tell all, but try to start my life in the world Ledrak nobody stops you. It should be noted that the game is constantly evolving and improving, so that it more interesting to come. I think that everyone will find in the game what he likes, as well as those with whom you can have a good time together.