Together with this research of the IPEA the mamata was disclosed also that the government Squid offered to the bankers in only five years of government. A made survey enters 2003 the 2008 (period of the first mandate of Squid and beginning of as the mandate) evidenced that the Brazilian banks had had the biggest profits of all history. Greaters until the eight years of the government of Fernando Enrique Cardoso (1995-2002). Only in the period of March of 2007 the March of 2008, 18 searched Brazilian banks had presented a yield on the equity two bigger times that 94 North American banks. While the Brazilian banks had profited 21.94%, the banks of the United States had had income in 9,72%.Esta research of the IPEA display in the way most accurate the pr-imperialista politics it government Squid that is to flay until the bone the diligent classroom and the poor population while money rivers go to stop at the hands of the bankers and national and international capitalists.
The humbug every day divulged for the government Squid on the growth of the economy and ' ' prosperidade' ' of the diligent classroom and the poor population, with the indices total invented of the research of economic growth, it is completely evident by means of the constatao of that the population is spending each time more to survive. Already the minimum wage of hunger is not enough that the workers have that to receive still they are bombed with higher taxes each time. Together – to this all an offensive one of the government and the masters against the labor laws. Same more than paying to one tero of the wage in taxes the workers still is obliged to suffer with pssimas conditions from life as the lack from hospitals, doctors etc. what it is resulting in the epidemic of affection in all the Country, beyond the trashing of the schools and university, in the public transport each more expensive and inefficient time.
Can I give you a friend’s feels well?-the man accepted, not with gesture very friendly, as if you were guessing the lie of Alex. At least that was what it seemed. He gave Henry phone and again returned to rejoice to have thought him when he left Ibiza and having it called as soon as he had done. -I have to talk to him tonight without fail – he said on leaving office but before, I need to buy me a mobile-. He had no fear of having one. In the evening, explained Henry what had happened.This laughed with desire.
-Of course, friend – replied, – you are the rarest of the universe bug to the refuse to use mobile-. -Because already I refuse, I just bought one. I’ll give you my number so let me know if you have any news-. -Can’t believe that at the end you’ve agreed to buy one! -Enrique said amazed. -Because I have already done so, and if you want to jot down the number, you can verify this, calling me-.
Henry took note of the phone’s and promised to call him if had any novelty. By the afternoon of the next day, Alex went to see the Department indicate Enrique. He was of agreement with the price. He went immediately to the pension in search of his suitcase, paid off its debt and moved without loss of time. It was a very similar Department to which Henry lived. His room was the last aisle. She was small, but was well furnished and above all, had a comfortable wardrobe where Alex could hang their clothes clearance and not in conditions that had done so the past two years. During the two days that passed, until Henry called him to alert him that they cited him for a second interview for the post of seller that had applied, he was reading the newspapers was in the bars where he was to have breakfast, in search of a job.
It is possible to reduce the cost of rent for call Center: the transfer of the office in the region with cheaper price to pay for accommodation and cheap wages for employees. In the apparent benefit in terms of money in this decision there are some downsides: more difficult to find qualified staff, increasing costs for transportation at the organization and monitoring of call center employees, the complexity of the remote control and reduced controllability of staff. Before you decide which room to rent for a call center, it is worth consider the possibility of placing a channel of communication, and the cost of a subscription fee. When choosing a service provider should consider several factors: more back channels of communication and connection additional alternative operator in case of failure of the primary. Of course in case of failure of the basic operator efficiency, the extra will not always be able to pull the call center job, but it's worth to think about and work through this situation and be prepared for the rapid solution of such problems. * The number allocated for the work of call center channels should be one and a half or two times more than the number of operators. Free help line Calls can save and put them in a queue for processing at a high load on call center operators.
The exact number of required operators and channels and to calculate the load on call center at different times by using Erlang formulas or special programs, calculators. Over time, peak load on the call center will be seen from the statistics of processing calls. * The ability to use numbers 'hot line' (numbers 800, 803, 809) and the use of intelligent network services (analysis of the call until the start of processing a call by the operator). * Convenient and affordable tariffs for the establishment of communication channels with access to urban and international traffic. * Own numbering capacity of the operator.
* Ability to change the service operator for the numbers. For the successful implementation of a business plan and the call center concept of development should be the availability of specialized software software and hardware infrastructure. To do this you must prepare the technical project on creation of the future system for call center. Terms of Reference – a document with a list of requirements for software vendors software and specialized telecommunications equipment, implementation of which will help organize the previously planned development concept call center. The basis for the creation of technical specifications are characteristics of the future call center, a list of future services and the opportunity to expand the list. It should be remembered in a call center must work not only operators, but also ordinary employees and managers are also required telephone lines.
1.Definio of enzymes: They are proteins with chemical structures special, I contend a called active center apoenzima and some times a not proteinic group called coenzima; they are you substantiate solid, but difficult to be crystallized; water and diluted alcohol are inactivated by the heat and soluble in. biological 2.Atividades: the capacity of enzymes to react with definitive constituent of the cells, called substratum; forming complex or same composites with covalentes linkings; Components of the reactions: E+S = YOU ARE = E+P the activities depend on the structures of the protein, nature of the substratum and structure of the prosthetic group. The speed of the enzymatic reactions varies with diverse factors; as concentration of the enzyme or substratum, temperature, Ph and 3.Teoria etc. of the enzymatic especificidade: the narrow correlation enters the structure of proteins or peptdeos that are part of the enzymatic molecule and the substratum; Fischer developed the especificidade concept enzymatic; that it compares the especificidade with a set of key and lock. The fraction of the responsible enzymatic molecule for the linking of the enzyme with substratum and call I besiege asset.
They are four types of especificidade: Low: Acts in type of linkings (lpase? hidrolisa? acid? alcohol); Absolute: It acts in a composition I specify (urease? tripsina); Group: It acts in chemical linkings you specify of group (quimotripsina); Stereo especificidade: It acts in isomers (L? D? Cis? Trans). 4.Efeito of the Ph: The enzymes generally have Ph of activation in the band of 4,5 the 8,0; extreme values of Ph, desnaturam proteins and consequentemente they inactivate enzymes. 5.Temperatura: The speed of the enzymatic reactions increases with the temperature increase; the speed duplicates with the increase of 10C, when to reach a maximum speed (40C), the speed starts to decrease, when they arrive 100C are exterminadas completely. 6.gua: Surrounding the very dry one it makes it difficult the mobility of enzymes and when it has a very great amount of water the enzymes also are immovable. 7.Reaes of enzymes: An enzyme first if to join to the substratum, after the two if to join happen to the separation of the two elements, but now the substratum this hidrolisado. it 8.Classe of enzymes: Amylases, Proteases, Pectinases, Lpases, Catalase and Lipoxidase. 9.Classificao of enzymes: Oxidorredutores: they function with reactions of oxidate-reduction in biological system; Transferases: They are enzymes that they catalyze, the transference of groups of a composition for another one; Hidrolases: Enzymes that catalyze hydrolytic reactions, being between them to proteolticas and aminolticas enzymes; Liases: It belongs to the classroom that modifies the substratum, cindindo composites or removing groups of molecules of the substratum; Isomerases: Enzymes that they catalyze of reactions of the isomerizao; Ligases: Enzymes that cause the degradation of the molecule of the ATP, using composites, joining two molecules. 10. Enzymes. Competitive: It concurs with the substratum for it I besiege asset of the enzyme; Not-competitive: If it binds reversiblely, independent I besiege of it that proper it and; Incompetitiva: If it binds reversiblely, to one I besiege proper to the complex enzyme-substratum; Irreversible: They can promote the destruction of the functional group; the inhibitor if combines with a functional group in the molecule of the enzyme that essential for its activity.